Privacy Policy for formore.com.my
Effective Date: October 26, 2024
Formore Scalp Care (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, store, use, share, and protect your personal data when you visit our website, formore.com.my (“Website”), and interact with our products and services related to scalp and hair regrowth, targeted at postpartum mothers and men experiencing hair loss.
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Data We Collect
We collect various types of personal data to provide and improve our services to you.
a) Personal Information You Provide
- Account Information: When you create an account or purchase a product, we may collect your name, address, email address, and payment details.
- Contact Information: When you subscribe to newsletters or contact us via formore.haircare@gmail.com, we may collect your email address and any additional information you provide.
b) Automatically Collected Information
- Device and Usage Information: We collect data on how you interact with our Website, including your IP address, browser type, pages visited, and the duration of your visits.
- Cookies and Tracking Technologies: We use cookies to enhance your experience. Cookies help us understand user preferences and optimize our site functionality. For more information, please see our Cookie Policy.
2. Purpose of Data Collection
We collect and use personal data to:
- Process Orders: Handle transactions, ship products, and manage customer accounts.
- Enhance User Experience: Improve website functionality and customer service, based on your browsing patterns and preferences.
- Communicate with You: Respond to inquiries, send updates, and inform you of any changes to our policies or services.
- Marketing and Promotions: Send targeted marketing messages, promotions, and other advertisements relevant to your interests (with your consent, where required by law).
- Analytics: Analyze data to improve our products, services, and marketing efforts.
3. Legal Basis for Processing
We collect and process your personal data only if:
- Necessary for Contractual Obligations: Processing is required to fulfill the contract, such as completing transactions.
- With Your Consent: We seek your consent for certain types of processing, including sending promotional materials.
- Compliance with Legal Obligations: We may be required by law to process or retain certain personal data.
- Legitimate Interest: When processing is in our legitimate business interests, such as improving our products and services.
4. Data Sharing and Disclosure
We may share your data with:
- Service Providers: Third-party service providers, such as payment processors, hosting providers, and logistics companies, that assist us in operating our business.
- Legal and Regulatory Authorities: When required by law, we may disclose information to government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
We do not sell or lease your personal data to third parties for marketing purposes.
5. Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Afterward, we will delete or anonymize your data.
6. Security Measures
We prioritize the security of your personal data and employ various organizational and technical measures to protect it. These measures include:
- Data Encryption: We encrypt sensitive data during transmission to prevent unauthorized access.
- Access Controls: Access to personal data is restricted to authorized personnel only.
- Regular Security Audits: We conduct regular audits to ensure our security practices are effective.
While we strive to protect your data, please understand that no method of transmission over the Internet or electronic storage is entirely secure.
7. Your Rights
Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:
- Right of Access: Request a copy of your personal data.
- Right to Rectification: Request the correction of inaccurate data.
- Right to Erasure: Request the deletion of your data under certain conditions.
- Right to Restrict Processing: Limit how we process your data.
- Right to Data Portability: Request that we transfer your data to another organization or directly to you.
- Right to Object: Object to the processing of your data in certain situations, such as for direct marketing.
- Right to Withdraw Consent: Withdraw your consent where we rely on it for processing.
To exercise these rights, please contact us at formore.haircare@gmail.com. We may need to verify your identity before processing your request.
8. International Data Transfers
Your personal data may be transferred and processed in countries outside of the European Economic Area (EEA) with data protection laws that may differ from your jurisdiction. We ensure appropriate safeguards are in place, including Standard Contractual Clauses, to protect your data.
9. Cookies and Tracking
Our Website uses cookies and similar tracking technologies to analyze user behavior and improve our Website. For more information on how we use cookies, please refer to our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we will notify you of significant changes via email or a notice on our Website.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Formore Scalp Care
45-3, Jalan PJU 5/10,
Dataran Sunway, Kota Damansara,
47810 Petaling Jaya, Selangor, Malaysia
Email: formore.haircare@gmail.com
Thank you for trusting Formore Scalp Care with your personal data.